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Store Manager - Greater Philadelphia Area

The Challenge:
You're responsible for managing the total store operation, meeting all operational budgets, instituting all company policies, procedures, and programs.
What you will do:
Customer Service
Execute a Superior Customer Service program
Responsible for timely resolution of customer complaints and making sure they are reported in a timely manner
Management, Administration, and Safety
Oversees the front-end manager duties to ensure proper cash control, customer service and cashier production levels
Scheduling store employees to coincide with budget and labor projections and to make daily adjustments as necessary
Responsible for timely resolution of employee concerns to maintain a healthy work environment
Responsible for maintaining confidentiality concerning employee and company information
Responsible for maintaining all safety programs to ensure a safe work environment
Assist in all administrative paperwork and for proper distribution and filing
Enforce all company policies, programs and procedures
Inventory and Merchandising
Assist in maintaining inventory control
Ensure that all loss prevention policies and procedures are in effect at all times
Properly manage inventory to achieve acceptable unaccounted/shrink figures
Responsible for proper ordering and inventory control for the entire grocery department and sub-departments
Manage the merchandising and maintenance of all displays, including all specialty department floor displays
Manage the planning and organization of all products on racking and warehouse to ensure proper inventory control
Responsible for proper product rotation as it applies to date code policy
Responsible for managing the product location accordingly and recommends changes of space allocation per defined directive
What you need to succeed:
Two to Five years of related managerial experience
Ability to deal tactfully and effectively with customers and all personnel
Four years of college preferred, or High School equivalent
Good organizational skills, with a working knowledge of accounting procedures preferred
Working knowledge of Microsoft Office
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
About Store Team:
The team has the responsibility of growing sales while elevating the Grocery Outlet brand in a competitive retail atmosphere. We are a customer service driven environment that focuses on providing an engaging and welcoming shopping experience. Our team is agile and adaptable, open and receptive to new ideas, and communicates well across all levels. Drawing from the foundation of Grocery Outlet, our team has an entrepreneurial spirit that is fueled by the ability make quick, smart decisions to drive the growth of the business.
More about Grocery Outlet and an exciting future ahead!
Grocery Outlet (www.groceryoutlet.com) is the leading extreme value retailer in the United States, serving bargain-seeking customers since 1946. The Grocery Outlet Bargain Market brand currently includes over 280 + independently operated stores in California, Nevada, Oregon, Idaho, Washington and Pennsylvania. Privately held, Grocery Outlet generates annual revenues exceeding $2 Billion and employs 1000 people across the US. Headquartered in Emeryville, California, Grocery Outlet has been family operated for almost 70 years and has a rich history of putting customers and employees first.
Grocery Outlet is pursuing an aggressive expansion strategy in all six states we operate with an overall growth goal of 350 stores by 2019. We are actively pursuing various other new markets with a vision of a potentially nationwide scope in the near future. Our growth is powered in part by Hellman & Friedman, a private equity firm that acquired Grocery Outlet in September 2014. With the powerful synergy between them and our corporate team, we provide above-and-beyond support to our owner-operator network of stores while maintaining an unparalleled reputation in the supplier community as a company that can move inventories and delivers prompt, on-time payment. We are the first call for many suppliers who know that if they have overstocked items, they can quickly turn them into cash with us.



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