Part-Time Monitoring Technician 10-6:30am

Job Purpose
To provide coverage for the nationwide 24-hour monitoring service and Triangle Refrigeration Co. telephones. Also provided after-hours coverage for service dispatch
Expectations of Employee
Demonstrates flexibility, good communication skills, ability to prioritize and be a self-starter, and an ability to make decisions and follow directions.
Assists the Monitoring Manager in updating store information and procedures.
Demonstrates good judgment and reasoning when investigating and solving problems.
Works productively and efficiently with the Monitoring Manager and all others in the Company.
Consistently completes works on time and seeks additional assignments.
Understands and adheres to Triangle policies and procedures.
Maintains a well-groomed, professional appearance appropriate for the position and situation and maintains a work area in a neat and orderly manner.
Demonstrates a strong commitment to the Companys mission, vision, and core values.
Essential Duties and Responsibilities
Monitor and respond to all alarms on a timely basis.
Enter all data concerning the days alarms into the data base and file all alarms.
Run weekly recurring alarm reports and monthly reports as directed by the Monitoring Manager.
Provide a quality 24-hour answering service to Triangle Refrigeration Co. after hours.
Dispatch and coordinate service calls after hours for the appropriate refrigeration and/or HVAC service technicians.

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